Tickets-API

Authentication

Bearer token with public and secret keys.

Bearer token in the Authorization header. There are two key types:

Key prefix	Purpose	Visibility
`pk_live_*`	Public key — for the widget	May live in the frontend
`sk_live_*`	Secret key — backend/API	Never in the frontend

Authorization: Bearer sk_live_YOUR_KEY

For pk_live_ actions on a ticket (read/reply), also send the ticket email as the email parameter — otherwise 403.

Overview

White-label support ticket system — embed the widget or build your own UI on the REST API.

Endpoints

All REST endpoints of the Tickets API.